JuvaJewels announcement
Contact Us
Email us about an order, a return, a warranty issue or a privacy request. Include your order number so we can find the order faster.
Customer support
- [email protected]
- Phone
- +1 213-785-1234
- Hours
- Monday-Friday, 9:00 a.m.-6:00 p.m. US Mountain Time
- Response time
- We aim to reply within 2 business days.
Order and product questions
For questions about an order, a product, sizing, or availability, email us with your order number and a short description of what you need. We will reply using the contact information you provide.
Returns and warranty
To start a return under our 60-day guarantee, follow the steps in our Returns Policy. Do not send an item back before you receive an RMA number and return instructions.
For a warranty claim, include your order number and photos of the issue. We will review the claim and tell you what to do next.
Privacy requests
To access, correct, delete, or opt out of the sale or sharing of your personal information, contact our privacy email. Include the email address used for your order and your order number if you have one. We may need to verify your identity before acting on the request.
Business information
Our business address is listed below. The returns address is for authorized returns only and should not be used for general correspondence.
Mailing address
Cheyenne, Wyoming, Cheyenne, WY, United StatesCheyenne, Wyoming 82001United StatesReturns address
This address is for authorized returns only. Do not send a return before you receive an RMA number and instructions from us.
Cheyenne, Wyoming, Cheyenne, WY, United StatesCheyenne, Wyoming 82001United StatesFor return steps, warranty terms, and refund timing, see our Returns Policy. For privacy choices, see our Privacy Policy.