JuvaJewels announcement
Jewelry care
Keep it looking new.
A few small habits keep solid 14K gold and moissanite looking their best.
Last on, first off
Put jewelry on after perfume, lotion and hairspray. Take it off before bed, the shower, swimming or the gym. Keep it away from chlorine and bleach.
Clean with mild soap
Use warm water, a drop of mild dish soap and a soft brush. Rinse well and dry with a lint-free cloth.
Store it dry and separate
Keep pieces apart in a pouch or lined box so stones and metal do not rub against each other.
What about the screw-backs?
Check the screw-back every few wears and tighten it gently. Do not force it past the thread. If a back feels loose, email [email protected] before you wear the pair out.
Is solid gold different from plating?
Yes. Solid 14K gold is the same metal all the way through. It can still scratch, so clean it with a soft cloth and mild soap.
Something looks wrong
Stop wearing the piece and email [email protected] with photos and your order number. The 60-day guarantee covers manufacturing defects, damage on arrival and stone loss under normal wear.